Privacy Policy

1. Introduction

Global Trading Corporation ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website or use our services including IT hardware sales, office supplies, printing & promotional products, and industrial equipment services.

2. Information We Collect

Personal Information You Provide:

• Contact Information: Name, email address, phone number, billing and shipping addresses
• Order Details: Products purchased, services requested, payment information
• Business Information: Company details for B2B transactions, project specifications for LAN cabling and industrial equipment services
• Design Files: Content uploaded for printing services (banners, brochures, certificates, trophies)
• Communication Records: Emails, WhatsApp messages, support tickets, and service inquiries

Information Collected Automatically:

• Website Usage: IP address, browser type, pages visited, time spent on site
• Device Information: Device type, operating system, unique identifiers
• Cookies: See our Cookie Policy for detailed information

3. How We Use Your Information

• Process and fulfill orders for IT hardware, office supplies, and printing services
• Coordinate LAN cabling, networking, and industrial equipment services
• Communicate order updates, service schedules, and customer support
• Process payments securely through third-party payment processors
• Improve our website, products, and services
• Send promotional communications (with your consent)
• Comply with legal obligations and prevent fraud

4. How We Share Your Information

• Service Providers: Shipping companies, payment processors, printing partners, IT service technicians
• Equipment Manufacturers: For warranty claims and specific part sourcing for industrial equipment
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• With Your Consent: For any other purposes disclosed at the time of collection

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including SSL encryption, secure payment processing, and access controls. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Restrict processing of your data
• Object to processing for direct marketing
• Withdraw consent where applicable

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us